To assist in maintaining a positive customer experience and a high level of service,
businesses today need to have work forces that are available and ‘on-demand’ from any location. A great customer experience usually generates repeat business.
businesses today need to have work forces that are available and ‘on-demand’ from any location. A great customer experience usually generates repeat business.
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| NEC SL 2100 Smart Communication System |
Built-in features include:
- Web-Based Unified Communication Client
- VoIP Enabled
- Unified Messaging
- Music on Hold
- Mobility / BYOD / Remote Extension
- Auto Attendant
- Audio Conferencing
- Video Conferencing & Collaboration
- And more!
Small / Medium Organizations
Organizations of all types, including businesses for real estate, insurance, finance, banking, law, require robust communication tools to serve their clients.
- Self-service options allow callers to easily get to the person or department they want to reach without going through an operator – if person is unavailable, they can leave a detailed message.
- A range of mobility options enable employees to stay connected and reachable from any location – on or off premises.
Small Hotels/Motels
Ensure your guests have a memorable stay by providing them access to personalized services that enhance their experience.
- Guests can customize services from guestroom messaging, wake-up calls and do not disturb plus have one-touch access to services they want.
- Employees can check guests’ real-time status and provide required service immediately.
Healthcare
Doctors’ offices, surgery centers and other healthcare organizations receive a high volume of frequent inquiries.
- Customizable pre-recorded messages are played to callers, giving them the option to route themselves to the right department or leave a message for prescription refills, reducing the need for a receptionist to handle every call.
- Eliminate the expense of an answering service with email or external message notifications to appropriate personnel during off hours.
Smart Mobility Options
Away from the office Users can enjoy a complete phone user experience from their home office plus greater working flexibility. Individual and business benefits include the cost and time savings of travel and even the associated costs of workspace. IP Desktop terminals provide access to system features from the home, e.g. company directory, call transfer and more.
On the road
Use your existing Smartphone as a system extension complete with call control. Save on mobile call costs and remain reachable on a single number. The Smartphone SIP App simply connects to the SL2100 via Wi-Fi or across the Mobile Data Network (3G/4G). If the smartphone is not connected due to lack of Network, the SL2100 can provide roaming by routing calls to your GSM number.
